Support Center

I got locked out of my account. Help!

Last Updated: Apr 22, 2017 02:41AM NZST
As part of our security protocols, the system automatically locks accounts for 60 minutes if several failed login attempts or password resets are detected within a short period of time.

After that time expires, you can try logging in again:

Or send a new password reset request email:

http://iwantmyname.com/reset_password/

If you have enabled two-factor authentication, you will need both your iwantmyname login credentials and the additional security code from Authy to login to your account again.

https://help.iwantmyname.com/customer/portal/articles/1139898

If you need further help to get logged in, please let us know:

https://iwantmyname.com/support

Contact Us

help@support.iwantmyname.com
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