Support Center

I got locked out of my account. Help!

Last Updated: Apr 22, 2017 02:41AM NZST
As part of our security protocols, the system automatically locks accounts for 60 minutes if several failed login attempts or password resets are detected within a short period of time.

After that time expires, you can try logging in again:

Or send a new password reset request email:

If you have enabled two-factor authentication, you will need both your iwantmyname login credentials and the additional security code from Authy to login to your account again.

If you need further help to get logged in, please let us know:

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