Support Center

How does the domain registration process work?

Last Updated: Mar 08, 2017 06:29AM NZDT
We make the registration process as easy and painless as possible. No frills, no tricks, no upsells, just domains for all!

Our website has a big search box that you can't miss. Just type in the domain you're interested in and go.

You can type the domain and extension, like mydomain.com, mydomain.de, or mydomain.pizza, or just type mydomain. The search will return a list of options. Any results with a green smiley face are available to register. Any results showing a grey sad face are not available. (Those domains are already registered, reserved by the registry, etc.)

Once you submit an order via our website, our system will submit the billing transaction to the credit card saved on your account.

Most domains are registered instantly at the respective registry. Our domain management service acts as an agent between you (the domain owner), our registrar, and each domain name registry. A registry is the entity that ultimately holds your domain name, e.g. VeriSign for .COM or Denic for .DE in Germany.

Once the order and billing have successfully completed, our system will email you a notification and receipt. The domain will also show up in your dashboard, and you can begin any setup right away.

Some registries do not approve registrations right away, so you might see your domain with a "pending" status and can't do setup yet. Typically this is resolved within 48 hours, and the registry will update the domain to "active" status. (There will be a notification in your dashboard about what's going on.)

If there's any issue with your registration, you'll be emailed a notification about that, too. For example, credit card declined, registry outage, etc.

If you have any trouble or aren't sure of your domain registration status, just let us know and we can check it out.

Contact Us

help@support.iwantmyname.com
https://cdn.desk.com/
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