For most outgoing transfers you'll need an authorization code (also known as an auth code, transfer auth code, transfer code, EPP code, and other terms). This code is located in your dashboard.
For many types of domains you will need to unlock the domain before the auth code will be shown. Please note that for security we cannot email this code to you.
To access your authorization code, login to your account, click on Domains in the main dashboard menu, and on the next page click on the name of the domain that you want to transfer. On the following page the code is located to the right of Transfer Auth Code.
If the code is hidden, that means the domain is still locked. You will need to remove the transfer lock (or registrar lock) which prevents unauthorized transfers to another registrar. (Note: registries for some ccTLDs, e.g. .IO, do not offer a locking service, and so no lock needs to be removed before transfer.)
To unlock your domain, while on the same page, click on unlock to the right of Transfer Lock. When the page refreshes, the authorization code will be displayed. Leave the domain unlocked, as that is also required to transfer.
Domain transfers for gTLD domains — like .COM and most types of extensions that are not the two-letter country code types, aka ccTLDs — do not require transfer confirmation anymore via email sent to the registrant email address.
This is because due to GDPR regulations, registrant details are no longer shown or accessible in WHOIS lookups, even if no privacy service is in place. So the registrant email address is not accessible for sending that confirmation. The process may be different for some ccTLDs, but this is the new way it works for gTLDs.
You will then use the authorization code at the new registrar to initiate the transfer. Please note that gTLDs and some other domains can't be transferred if:
- the domain has been registered within the last 60 days
- the domain has had a change to the owner/registrant details within the last 60 days
- the domain was transferred within the last 60 days.
This is ICANN/registry policy over which we do not have any influence.
Once the transfer is initiated, if you login to the domain's page in your iwantmyname dashboard, you can approve and complete the transfer right away by clicking the green approve button.
If you do not manually approve the transfer, it will complete automatically, but not for 5-7 days.