Support Center

I want to set up email but only have an IP address for the mail server

Last Updated: Mar 11, 2017 06:55AM NZDT
MX records cannot point to an IP address, but there is a way to work around that. Read on!

If you only have an IP address for your mail server, you will need to do a two-part setup to get things working.

First, create and save an A record for a subdomain (e.g. mail.mydomain.com) pointing to the IP address you have. The subdomain will go in the Hostname field, and you can leave TTL as is.

create subdomain A record for mail server IP address

Then create an MX record for the newly created subdomain, e.g. mail.mydomain.com. If you haven't been provided with a Priority number, use 10. TTL can be left as is.

create MX record for new mail subdomain


For each of the records, click the blue add button to add them to the zone and your list of DNS records for the domain, and then click the green Save DNS Settings button to save the changes.

saved A and MX records

Contact Us

help@support.iwantmyname.com
https://cdn.desk.com/
false
iWantMyName
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete