Support Center

How can I enable two-factor authentication?

Last Updated: Mar 17, 2017 05:25AM NZDT
Two-factor (two-step, 2FA, etc.) authentication is an optional but recommended security feature that protects your iwantmyname account by requiring an additional security code to login.

There are several recommendations in these instructions. Please read them carefully, as they will help to ensure that Authy gets set up correctly and that you retain access to your Authy and iwantmyname accounts.

From the top navigation menu in your dashboard, Authy can be activated in your account settings under Account > Login & Security. Authy provides a free service that offers mobile apps for iPhone and Android, as well as browser plugins, to generate the security codes.

We strongly recommend signing up for Authy first, then setting up two-factor authentication in your iwantmyname account.


DO NOT use a land-line or VOIP phone number to set up your Authy account. You must be able to receive SMS messages.

We also recommend ensuring that you use a mobile phone number for your iwantmyname account contact phone number. This enables us to send an SMS messages as part of authentication if you have an issue with two-factor authentication and need help to access your iwantmyname account.


To enable two-step verification for your account


Go to the Login & Security page in your iwantmyname dashboard when logged in to your iwantmyname account, and enter your mobile phone number.

Enable 2-factor authentication at iwantmyname

You will receive a message from Authy with a link to install their application. The Authy app will also confirm your mobile phone and then text you the PIN to activate it.

Authy Setup

IMPORTANT: Please install Authy before signing out of our system and confirm that iwantmyname is showing up in your Authy account or you risk being locked out of your iwantmyname account.

Please set up backup passwords for your Authy account. If you lose your phone or get a new phone number and don't have a backup password for your devices you may lose access to your account. The authentication process for us to remove two-factor authentication is quite extensive.

Direct Authy download links:

- Authy for iOS (Apple App Store)
- Authy for Android (Google Play Store)
- Authy for BlackBerry (BlackBerry World)
- Authy for Chrome - Mac (Chrome Web Store)
- Authy for Chrome - Windows (Chrome Web Store)
- Authy for Chrome - Linux (Chrome Web Store

Contact Us

help@support.iwantmyname.com
https://cdn.desk.com/
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