Support Center

How do I transfer a domain to another registrar?

Last Updated: Mar 11, 2017 04:49AM NZDT
Before you start, please note that external transfers from iwantmyname to another registrar are initiated at the other receiving registrar, not in our system.

For most outgoing transfers you'll need an authorization code (also known as an auth code, transfer auth code, transfer code, EPP code, and other terms). This code is located in your dashboard. Please note that for security we cannot email this code to you.

To access your authorization code, login to your account, click on Domains in the main dashboard menu, and on the next page click on the name of the domain that you want to transfer. On the following page the code is located to the right of Transfer Auth Code.

If the code is hidden, that means the domain is still locked. You will need to remove the transfer lock (or registrar lock) which prevents unauthorized transfers to another registrar. (Note: registries for some ccTLDs, e.g. .IO, do not offer a locking service, and so no lock needs to be removed before transfer.)

To unlock your domain, while on the same page, click on unlock to the right of Transfer Lock. When the page refreshes, the authorization code will be displayed. Leave the domain unlocked, as that is also required to transfer.

You will also need to ensure that any WHOIS privacy service for the domain has been turned off before initiating the transfer. You can do that in your iwantmyname dashboard by going to the domain's page and clicking on disable privacy to the right of Domain Owner. Note that your domain may not have WHOIS privacy turned on, and it isn't available at all for some types of domains.

You will then use the authorization code at the new registrar to initiate the transfer. For most transfers, once that is done, an email with transfer confirmation instructions will be sent to the domain's registrant/owner email address. So before initiating the transfer ensure that you can access the email address listed for the registrant/owner. If you can't, you will need to update that first.

Please note that some domains cannot be transferred in the first 60 days after registration, or if they have just recently been transferred. This is an ICANN/registry policy over which we do not have any influence.

Also note that as of December 2016, updating registrant/owner details for a domain (including updating the registrant email address) will also lock the domain for 60 days before it can be transferrable again.

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help@support.iwantmyname.com
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