Accounts management, billing, login and password issues.
Registering and setting up a domain, how the registration process works, preorders, etc.
Transferring domains to our system from other registrars, from our system to other registrars, moving domains between internal accounts, transfer locks, how transfers work and how long they take, etc.
Domain setup with hosting, management, email or website issues, information about types of records.
Email and website hosting services for which we have installs set up.
Information relating to customers' account and domains' privacy and the security of their information.
How domains are priced, competitive comparison questions, etc.
General questions or issues about the company, technology, or services we don't provide.
