How do I add a CNAME record?

When you are logged in to your account, go to the domain dashboard for which you want to add the record. Click manage DNS records.

In the Hostname field, if you are setting up the record for the root domain, e.g., you can leave it blank. It's usually left blank, and once the record is saved the field will show @.

If you are setting up the record for a subdomain, e.g., then you would enter "blog" in that field.

Choose CNAME from the Type drop-down menu.

Enter the CNAME Value, e.g.,,, etc. The CNAME value needs to include a full domain name and can't be an IP address or @.

It is not possible to add two CNAME records pointing to exactly the same place. If you try you will see an error message and the attempted update will not save. All CNAME records have to point to different subdomains.

Leave the TTL field as is at 3600. Click the blue add button to add the MX record to the domain's zone. It will appear in the list of DNS records for your domain. Click the green Save DNS Settings button to save the new settings.


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