Preventing domain notifications from getting caught as spam

We rely on email spam filters without even thinking about them most of the time. Until you accidentally miss a critical notification, like about an expiring domain name.

To prevent this from happening, just add our email addresses or domain to your email provider's safe sender list, also known as a whitelist. Sometimes this is done by adding our email address(es) to your email address book contacts list.

We recommend whitelisting these email addresses (adding them to your email contacts):

If you have the option, you can also add the domain name, which will take care of the whitelisting. We also recommend adding the domain, which will cover a number of other registry-related notifications.

Below are instructions from the platforms themselves.

Microsoft Outlook

1. On the Tools menu, click Options to open the Options dialog box.
2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
3. Click the Safe Senders tab.
4. Click Add.
5. Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add.


1. If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless they know with high confidence that they are spam.

Apple Mail

1. While in Mail open Mail -> Preferences -> Junk Mail from the Menu list along the top of your screen.
2. Make sure that Address Book, and Previous Recipients options are checked.
3. Exit the Preferences window. Now all you have to do is Add them to your Address or email them and they should no longer be marked as junk/spam.

Yahoo Mail

1. Adding someone to your Contact list ensures their messages won't end up in your Spam folder. If you receive an email from a new contact, click their name and select Add to contacts to easily save their contact info.
Or, the long way:

1. In Yahoo Mail, click the Contacts icon to open up your Yahoo Contacts.
2. Add a new contact.
3. Click New Contact.
4. Enter the contact's information. (Only part of the contact's name is required.)
5. Click Save.


1. Email from senders in your address book get special treatment. They avoid greylisting and get a reduced spam score.

If you use an email client (e.g. Outlook, Thunderbird, Apple Mail, etc.), you don't have to enter addresses into your FastMail addressbook manually, you can upload from many different address book formats on the Import & Export screen.
1. To avoid spam checks on a complete domain, you can add a contact with the email address *@domain.tld to your Address Book. This will whitelist messages from all senders in this domain.

Zoho Mail

1. Login to your Zoho Mail account and click Settings.
2. Go To Mail Settings, then Anti Spam.
3. Click White.
4. Type the email address or domain that you want to add to the list.
5. Select one of the following options:
  • White-listed Domain - to add the domain address specified to White-listed Domains.
  • White-listed Email - to add the Email address specified to White-listed Email.
6. Click Add to add to the list.
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