How do I change my password?

If you have forgotten your password or just want to update it, you can request a password reset email here.

If you are not receiving the password reset email

The system can only send password reset emails to the account login email address saved. If you are trying to reset your password and you are not receiving the password reset emails, please check your spam folder. If nothing is there, it's possible you're not using the right email address, or there is a typo in the login email address saved in our system.

You can check previous payment receipts under Customer no. for the saved login email address. It is also shown on your registration email, and all notifications are sent to that address, as well as to your account contact email address.

If you are not able to find the correct login email address or that account is not valid or active, please let us know and we can advise further.

Changing your password if you can login to your account

If you are able to login in to your iwantmyname account, do so, then in the main dashboard menu, click on Account, then Login & Security.

Dashboard menu > Login & Security

Type in your current password, then the new password you want to use. Click the Update password button to save the settings.

change password

Note: On this page you can also update your account's email address and set up two-step verification for your account to provide additional security. If you have any questions or need additional help, just let us know.

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